Reference

Privacy Policy for Your navy388 Account

Our Privacy Policy shows how navy388 handles the details connected to your account, wallet activity and device access before you open the lobby.

Account dataWallet recordsPolicy accessChange requests
navy388 Privacy Policy for Your navy388 Account
CONTACT PATHS

Reach Us About Privacy Questions

A clear support route helps when your Privacy Policy question concerns a login record, wallet reference or device entry.

Account help route Use the account help path when you want to ask what phone verification, login history or device details are held for your navy388 account. We can explain the relevant Privacy Policy section and request enough account detail to check the correct record.
Wallet status route If a DANA, OVO, GoPay or QRIS reference appears incorrect, send the date and visible status through account help. We can compare the stored payment reference with the account record without asking you to share a password or complete wallet credentials.
Change request route For a correction, access request or deletion question, state exactly which account detail you want checked. We may ask for phone verification before discussing it, because the Privacy Policy protects your account data from changes requested by another person.
SECURITY PRACTICE

How We Handle Your Account Data

Our handling process follows the account journey rather than collecting unrelated profile details. We use phone verification to confirm access, record security events around login, and separate wallet references from credentials.

Account records

We may hold your phone number, verification result and account status because those details support account access. If you ask what is stored, we first confirm the request belongs to you, then describe the relevant record under this Privacy Policy.

Device signals

When you move from a mobile browser to desktop, we may record browser type, device signals, login time and security events. These details help us spot an unusual session; they do not give us access to your device files or unrelated applications.

Cookies

Cookies and browser storage can keep your session connected as you move from login to the lobby. You can manage browser permissions on your phone or computer, although changing them may affect account access or require phone verification again.

Wallet references

A DANA, QRIS, OVO or GoPay record may include a reference, amount status and time connected to your account request. We do not ask you to place a wallet password in support messages, and we use the reference to check the matching account event.

Retention approach

We keep account, security and transaction records only for the period needed for the stated purpose, account protection or a legal duty. The exact handling can depend on local law, so our support route can explain which record your request concerns.

Your requests

You can ask for access, correction or deletion of eligible personal data through account help. Include the phone number linked to your account and a clear request; we may verify ownership before making a change or sharing a record.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the questions we expect you to have before opening an account or checking an existing record. They explain wallet references, cookies, phone verification, device access and requests for personal data. If your case is not covered, use account help and describe the record you want us to check.

The navy388 Privacy Policy covers account details, phone verification, login and device signals, cookies, wallet references and security records. It also explains retention, access, correction and deletion requests. Availability and eligibility depend on local law, including the rules that apply in Indonesia.

Phone verification helps us confirm that the person requesting account access or a data change is connected to the correct account. It can also help us investigate an unusual login. We use the result for account security and policy requests, not for unrelated device access.

Yes. The Privacy Policy explains that DANA and QRIS references, along with OVO, GoPay, bank transfer or virtual account status, may be stored with an account request. These records help us match a payment event and answer a status or correction question.

You can request access to eligible personal data through the account help path. State the phone number linked to your account and the record you want checked. We may verify ownership first, then explain the available record and any restriction required by local law.

Send a correction request through account help with the account phone number, the detail you believe is wrong and the preferred correction. Do not include a password or full wallet credentials. We compare the request with the stored record before making an eligible change.

Cookies and browser storage can keep your session connected when you move from a mobile browser to desktop or return to the lobby. You can adjust browser settings, but blocking required storage may end the session or prompt phone verification when you sign in again.

We retain account, security and transaction records for as long as needed for the stated purpose, account protection or a legal duty. Retention can vary by record and local law. Use account help to ask which retention rule applies to the data you name.